Billing Specialist

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Key Responsibilities

• Prepare and process daily billings to ensure client invoices are accurate, consistent with contractual requirements and issued on a timely basis
• Research and resolve billing, credit and accounts receivable issues
• Review and reconcile account balances in Accounts Receivable
• Interface with internal customer service and support organizations on customer inquiries
• Assess current billing operations, offer recommendations for improvement, and assist with implementing new processes
• Collaborate with team members in AP and AR to assist with ad-hoc projects and miscellaneous tasks

Key Skills

• 3-5 years billing experience
• SaaS/Software/Technology Experience
• Complex Contract Rev...