Bilingual Tech Support Specialist EN/FR

L'EVATE Inc. is seeking a Bilingual Technical Customer Support Agent to assist Canadian customers across technical platforms, email services, and marketing campaigns.

This role is about delivering world-class customer service and acting as a trusted technical advisor, not a basic call center position. You will handle inbound calls and emails in English and French, troubleshoot issues, own cases, and maintain accurate records while meeting SLAs.