Bilingual Roadside Support Specialist

SRR Group in Mexico City is hiring a Call Center Agent to handle inbound calls for towing and roadside assistance. You will assess customer needs, gather details, explain services, and coordinate with dispatch to ensure timely support.

The role requires bilingual English/Spanish, excellent communication, and CRM proficiency. You must be willing to work full-time on Pacific Standard Time schedule and be on-site in the office, including nights and weekends.