Bilingual Real-Time Analyst (Arabic/English)

TP is seeking a Bilingual Realtime Analyst in Dubai to manage service levels and agent utilization in the contact center. This role requires continuous monitoring of agent performance and real-time staffing adjustments. The ideal candidate must demonstrate fluency in Arabic and English, and have experience in Workforce Management.

The position offers a competitive salary and benefits, a multicultural working environment, and opportunities for career development within global operations.