Bilingual Patient Service Representative

Required Skills & Experience

• Good written and oral communication skills with the ability to interface with customers and company personnel at all levels
• Strong persuasion/negotiation skills
• PC experience in Microsoft Word, Excel, Outlook or other related software
• Experience in a healthcare environment/industry
• Fluent in Spanish
• Experience explaining insurance coverage, costs, and treatment benefits to patients in a clear, easy‑to‑understand way

Job Description

An employer of Insight Global is seeking a Bilingual Patient Financial Services Representative for a contract engagement in the Memphis Metro area. As a Patient Financial Services (PFS) Representative, you will be responsible for explaining the patient's insurance coverage, negotiating favorable payment terms, and securing payment (from patients) for the client's products. This role also plays a k...