Bilingual Incident Response Engineer (Portuguese/English)

Amazon is seeking an Incident Management Engineer who is fluent in Portuguese and English. This role involves proactive engagement in incident detection and response for AWS Enterprise Support customers. You'll need a Bachelor’s degree and significant technical support experience, along with excellent communication skills for executive and senior audiences.

The position requires critical incident management and collaboration across teams to improve customer experiences. Applications from South African citizens are especially welcomed, promoting diversity and inclusion within the workplace.