Bilingual First-Line App Support (EN + SE/DA)

Pinewood.AI in South Africa is seeking a proactive First Line Application Support Consultant to join our customer-focused team. The role supports English-speaking customers and Nordic clients (Swedish or Danish) across the Pinewood.AI platform, resolving issues quickly and escalating when needed.

You will be the first point of contact for support queries across Finance, Accounts, Aftersales and dealership-related modules, logging interactions in Zendesk and maintaining high-quality customer