Bilingual Customer Support & Escalations Specialist (JP/N1)

Net2Source (N2S) is seeking a COE Specialist (Japanese Speaker N1) in Kuala Lumpur, Malaysia. The role involves providing exceptional customer support and managing complex escalations effectively. Candidates must be fluent in Japanese and English, with prior experience in customer support.

This position requires adaptability to rotating shifts, including nights and weekends, to offer 24/7 support. Join our team to contribute to process improvements and enhance user satisfaction.