Bilingual Customer Success Specialist - Entry Level

Kickstart your career as a Bilingual Customer Success Specialist with Reynolds and Reynolds, providing top-notch support to automotive dealerships. Enjoy both on-site and video conference interactions, maximizing customer software use.
Reynolds and Reynolds is searching for a bilingual specialist to cater to 30-50 dealerships. This entry-level role relies on your ability to analyze software use and enhance customer satisfaction. You will split your time between hands-on consulting and video support, ensuring customers get the most out of their purchased software.
Key Responsibilities:
• Analyze software usage to improve efficiency
• Provide feedback for clients’ ongoing business needs
• Attend tradeshows and industry events for networking
• Manage individual workload to prioritize tasks
• Engage in personal learning and development
Requirements:
• Bachelor’s degree or equivalent experience
• Bilingual in Canadian French and English
• Willingness to trav...