Bilingual Customer Service Representative(Puerto Rico)

**Part Time(30-32 hours a week) Bilingual Customer Support Representative**
**About Us**
Helpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Ou**r** PR team is growing and we're looking for experienced **Customer Support Representatives**to join our Helpware team.
**Position Overview**:
**Primary Responsibilities**:
- Inbound & outbound calls; English and Spanish
- Scheduling reservations for transportation to healthcare appointments;
- Checking on the status of those transportation reservations;
- Interaction not only with health plan members but also with transportation providers and healthcare f...