Bilingual Customer Service Agent Markel

Enhance customer support at Markel Canada as a Bilingual Customer Service Agent fluent in Dutch and English. Deliver exceptional service while assisting customers with their claims effectively.
Markel Canada is looking for a full-time Bilingual Customer Service Agent to facilitate communication in both Dutch and English. This role plays a crucial part in providing support for complex claims administration services. You’ll ensure customer inquiries are managed efficiently, advocating for their needs while showcasing your bilingual skills.
Key Responsibilities:
• Assist customers in Dutch and English
• Manage inquiries regarding claims administration
• Provide clear and accurate information
• Collaborate with claims teams to address issues
• Ensure exceptional service delivery throughout interactions
Requirements:
• Fluency in Dutch and English required
• Experience in customer service roles
• Strong communication and interpersonal skills
• Ability to ...