Bilingual Customer Care & Distributor Support Specialist

AppyGo Tech is seeking a Customer Care Officer to manage inbound and outbound customer interactions in Kuala Lumpur. This role involves documenting interactions, resolving issues, and collaborating with internal departments to enhance customer satisfaction.

The ideal candidate will hold a Bachelor's degree and possess 1–2 years of experience in a Life Insurance contact center. Proficiency in both English and Mandarin is essential. A keen sense of professionalism and the ability to thrive in a fast-paced environment are necessary.