Bilingual CS Supervisor, Rotational Shifts, Onsite Lima

LLAMAPIXEL GAMING S.A.C. in Lima, Peru, seeks a Bilingual Customer Service Supervisor to lead a dynamic team in a 24/7 environment. You will coach, monitor performance, handle escalations, and ensure QA standards while coordinating with Tier 2, Payments, and Product to resolve issues.

The role requires advanced English, 2+ years in contact centers (including 1+ year in leadership), and strong people management plus WFM familiarity. Onsite work with rotational shifts and full employment benefits.