Bilingual Contact Center Trainer

MCI is seeking a skilled Contact Center Trainer to design and deliver high-impact training programs for multiple client accounts.
Descubra más sobre las tareas diarias, las responsabilidades generales y la experiencia requerida para esta oportunidad desplazándose hacia abajo ahora.
You will develop materials, onboard new hires, and run both in-person and virtual sessions to raise performance across the contact center. xqbhyrx

Ideal candidates have a bachelor’s in Education or Communications, 2+ years in BPO training, fluent in English and Spanish, and experience with LMS and CRM tools.