Bilingual Client Service Role at Payworks

Elevate your career with Payworks as a Bilingual Client Service Representative. Engage clients in English and French while delivering outstanding payroll solutions in a hybrid work setup.

In this vital role within the Small Business Service team, you will communicate effectively and solve problems for clients across Canada. Your bilingual proficiency is crucial in managing client relationships and providing exceptional customer service. You’ll support payroll data changes, handle a high volume of inquiries, and recommend enhancements based on your interactions.

Key Responsibilities:
• Build strong relationships with Small Business clients
• Manage high volumes of client calls and emails
• Support payroll data changes and setups accurately
• Recommend service improvements based on feedback
• Collaborate effectively within a team environment

Requirements:
• Bilingual in English and French
• Prior experience ...