Bilingual Accounts Receivable Specialist (Eng./ Fr.)

Job Title: Bilingual Accounts Receivable Specialist
Job Description
The Bilingual Accounts Receivable Specialist manages a large business-to-business accounts receivable portfolio while providing exceptional customer service in both French and English. This role focuses on relationship-based collections, resolving billing and invoice issues, and supporting month-end activities through accurate reconciliations, cash application review, and journal entry support. The specialist handles incoming calls and emails from customers, addresses inquiries, and collaborates closely with internal teams to ensure timely and accurate resolution of account discrepancies.
Responsibilities

+ Manage a high-volume accounts receivable portfolio of approximately 600–800 B2B customer accounts.

+ Perform relationship-based collections, contacting customers to discuss outstanding balances and agree on next steps without using hard collection tactics.

+ Respond to incoming ca...