Bilingual Account Manager

Description We are looking for an Account Manager to join a service-focused organization in Texas. This Long-term Contract opportunity is ideal for someone who excels at strengthening client relationships, guiding renewal conversations, and resolving account concerns effectively. The role is fully in-office and centers on helping existing customers remain engaged through responsive support, thoughtful problem-solving, and consistent follow-through.

Responsibilities:
• Develop and nurture productive relationships with current customers to support satisfaction, loyalty, and continued business.
• Oversee renewal activity, account modifications, and service-level changes while ensuring each request is handled accurately.
• Anticipate client concerns, address issues early, and work toward practical resolutions that protect the customer experience.
• Support retention efforts by managing cancellation-related discussions and presenting options that encourage customers to ...