Bilingual Account Executive (Inside Sales) / Gestionnaire de comptes

**I. Job Summary**

The Account Executive I is responsible for proactive maintenance and revenue growth of current WM customers within a book-of-business, ensuring that all assigned customers have signed service agreements, in initial term and on file.

**II. Essential Duties and Responsibilities**

+ Increase account penetration with strategic product sales
+ Communicate proactively with all customers quarterly, to strengthen and expand relationships
+ Persuade current customers to sign written agreements by providing ongoing education of contract details and use of strong negotiation skills
+ Update and renew customer service agreements
+ Resolve service escalations within the defined territory
+ Generate revenue growth by utilizing consultative selling skills in conjunction with value propositions
+ Communicate rates, fees and service strategies with conviction
+ Understand and use customer incentives and concessions within appropriate pr...