Benefits Specialist - Remote Work

American Income Life is a global organization dedicated to supporting working families across the United States, Canada, and New Zealand, along with its wholly owned subsidiary, National Income Life Insurance Company in New York.

Since 1951, the company has focused on providing life, accident, and supplemental health coverage to members of labor unions, credit unions, associations, and their families. The mission has always been simple: deliver dependable protection while building lasting relationships with the families we serve. Services are provided virtually, allowing clients to receive guidance in the comfort of their own homes.

Key Responsibilities

• Provide and explain benefit enrollment information while confirming eligibility

• Manage inbound customer service calls and inquiries

• Return calls and follow up with clients in a timely, professional manner

• Respond to coverage requests while pri...