Vacancy Description
Position: Benefits Operations Specialist – an individual contributor role within Remote’s EOR Operations team, focused on supporting and administering global employee benefits for our clients.
Por favor, asegúrese de leer completamente el resumen y los requisitos de esta oportunidad de empleo que se detallan a continuación.
Overview
As a Benefits Operations Specialist you will support employees and clients across multiple regions, manage benefit plans, invoicing, vendor systems and Zendesk tickets, and drive process improvements with automation.
Key Responsibilities- Provide support to employees and clients regarding benefit coverage, claims, and enrollment.
- Manage benefits plans attributes, pricing, coverage, and changes.
- Handle benefit plan enrollment/unenrollment.
- Process invoicing and billing for benefits.
- Coordinate with the Benefits Remote platform and vendor platforms.
- Respond to tickets and escalatio...
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