Bellman

Under the general guidance of the Chief Concierge or any other authorized by the management assist in ensuring delivery and retrieval of luggage to all guests in a courteous timely and professional manner.

• Actively welcome and greet arriving guests and retrieve their luggage
• Escort guests to their rooms explain the room facilities and sell the hotels various outlets (restaurant bar spa)
• Deliver luggage messages faxes packages etc. for guests and to undertake various other requests in order to ensure their comfort
• Transport departing guests luggage from the room to the lobby ensuring that the guest has verified that all luggage has been accounted for
• Ensure that luggage has been stored safely according to prescribed procedures
• Ensure that the luggage storage area is kept clean and tidy at all times
• Inform guests with savvy knowledge of hotel its services the city and local happenings
• Be fully aware of what fun...