Bell Person

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Ensure timely delivery of guest luggage and guest items in a friendly and approachable manner to meet and exceed guest expectations.

• Orient guests on the room facilities to facilitate guest use and comfort.

• Attend to all other guest requests as directed by Leaders, Captains and Communications Agents

• Acknowledge and communicate with Bell Captains via Mobitalk upon completion of assignments

• Respond to all other requests in a timely manner

• Provide organized and seamless luggage service

• Provide introductory explanation of room facilities 

• Able to provide information and assistance to guests as and when required

• Listen actively and is able to display self-control and empathy in...