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Bell Media Loyalty and Retention Expert

Bell Canada

montreal, qc, Canada Full-time July 04, 2026
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Vacancy Description

Elevate customer loyalty strategies with Bell Media as a Loyalty and Retention Marketing Specialist. Work hybrid to optimize engagement for Crave, TSN, and RDS.

In this critical management role, you will play a pivotal part in driving customer retention initiatives across Bell Media's flagship brands. Your responsibilities include analyzing churn risks, collaborating on campaign projects, and managing the entire lifecycle of loyalty programs. This role requires a data-driven mindset to enhance our Direct-to-Consumer offerings.

Key Responsibilities:
• Conduct insights-driven analysis on customer segments
• Collaborate with product and marketing teams on strategies
• Lead the loyalty campaign lifecycle from start to finish
• Pilot programs to improve loyalty communication tactics

Requirements:
• Strong analytical mindset and problem-solving skills
• Excellent communication and organizational skills
• Profici...

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