Martin Management Group is seeking for Business Development Receptionist to join our team!
Responsibilities:
Deliver inquiries/messages intended for other sales personnel and departments promptly. Provide truly exceptional customer service in a fast paced work environment at a high volume dealership. Answers incoming calls promptly and professionally. Answer incoming calls in a friendly manner utilizing multi-line phone operator system. Identify customer needs, clarify information, direct to the appropriate department. Identify and escalate customer service issues to supervisors. Follow scripts and procedures to ensure the highest level of customer service. Requirements
Amenable to work US Timezone Excellent verbal and written communication skills 1-2 years of customer service experience Must have their own work from home equipment and has a quie...