Banquet Manager

Position Summary

The Banquet Manager is responsible for planning, coordinating, and executing all banquet, conference, wedding, and special event operations while maintaining the highest standards of luxury hospitality. This role ensures seamless event execution, exceptional guest satisfaction, and efficient management of banquet service teams in accordance with the hotel's five-star standards.

Key Responsibilities

Operational Management

• Manage the day-to-day operations of the banquet department.
• Ensure all events are executed according to banquet event orders (BEOs) and guest specifications.
• Coordinate with Sales, Culinary, Stewarding, Housekeeping, Engineering, Front Office, and Security to ensure flawless event delivery.
• Conduct pre-event briefings and post-event evaluations with the banquet team.
• Monitor event setup, service, and breakdown to ensure compliance with luxury service standards.