Banking Customer Service Champ — Calm Problem Solver

Westpac New Zealand Limited is seeking a Customer Service Representative at Tauranga City Branch. You will be the friendly first contact, helping customers with online banking, card disputes, and regulatory guidance.

You’ll solve problems on the spot and guide customers to the right digital tools to make banking simpler. We’re looking for people who love helping others, stay calm under pressure, and want a long-term banking career with strong team support and community impact.