BANAMEX Mesero Ejecutivo

The General Services Waiter is an entry-level professional responsible for performing support tasks to ensure a positive dining experience, in coordination with the Corporate Services function. The overall objective is to work as part of a team to engage customers, complete tasks efficiently and accurately, and mitigate potential issues and customer complaints.

Responsibilities

• Greet and serve customers, provide detailed information on menus, perform front-of-the-house duties and collect the bill
• Provide detailed menu information when asked (e.g. about portions, ingredients or potential food allergies)
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Inform customers about the day’s specials and offer menu recommendations upon request; pp-sell additional products when appropriate
• Take accurate food and drinks orders, using ordering sof...