Backend Support Engineer

Job Description

• Establish and manage the CI/CD pipeline, environment configuration, observability, and alerting.
• Manage backend release processes and collaborate with the Mobile Engineer on App Store and Google Play Store releases.
• Build observability dashboards and incident runbooks, and partner with the Operations team to resolve customer-facing production issues.
• Provide secondary backend support by handling Java / Spring Boot development tasks when required.
• Utilize AI-augmented engineering for runbook creation, Infrastructure as Code (IaC), observability dashboards, and incident triage.
• Develop reusable DevOps templates that can be leveraged across future projects and engagements.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Minimum 5 years of experience in DevOps, Site Reliability Engineering (...