Back-office Administrator

Job Summary:

The ideal candidate will manage appointments, handle emails, and assist with general office coordination tasks to ensure smooth day-to-day operations.

Key Responsibilities:

Manage and schedule the appointments using the client booking system.

Handle incoming and outgoing emails professionally and promptly.

Respond to queries related to appointments, availability, and basic information.

Coordinate with staff to manage the daily schedule efficiently.

Maintain and update patient records and appointment logs accurately.

Ensure confidentiality and compliance with healthcare data privacy standards.

Provide basic administrative support such as maintaining documents and reports.

Follow up for appointment confirmations or rescheduling as required.