B2B Operations Assistant

About the Role

We are looking for a motivated and organized Operations Assistant to join our B2B team.

Responsibilities

• Issue Resolution & Incident Management: Act as the main point of contact for any issues or incidents raised by the client and track these cases to resolution.
• Internal Cross-Departmental Liaison: Proactively contact and follow up with other departments to unblock issues and find solutions for the client.
• Product Support: Provide hands‑on help with product loading tasks and verify that itineraries, availability, and prices are correctly displayed on the partner's platforms.
• Roadshow & Event Logistics: Support the administrative organisation of trade fairs, events and roadshows (manage calendars, logistics and coordination with local teams).
• Merchandising & Material Oversight: Manage the inventory, requests and shipping of promotional materials and merchandising.

Requirement...