B2B Collections Analyst Opportunity

Join a Canadian company as a Collections Analyst based in Burlington, Ontario, focusing on B2B collections and customer engagement. This role is key in managing payment recoveries and account records.
As a Collections Analyst, you will manage a portfolio, contact customers regarding overdue payments, and negotiate payment plans. You will also interface with both internal and external stakeholders to resolve any issues. Your customer service-centric approach will ensure healthy relationships and prompt payments, while detailed records will help maintain process accuracy.
Key Responsibilities:
• Manage a portfolio to arrange customer payments
• Handle disputes and maintain detailed account records
• Process incoming payments and credit requests
• Prepare monthly reports for management review
• Support legal collections documentation
Requirements:
• Preferred college diploma in Accounting or related field
• At least 2 years of B2B collections experience
• ...