B2B Analyst Student - Sun Life

Embrace a hands-on experience as a B2B Analyst student at Sun Life in a hybrid role. Contribute to IT application support and develop your technical skills within a dynamic environment.
Join the Application Operations Support team at Sun Life as an Analyst student. This hybrid position emphasizes Java application development and requires strong problem-solving abilities. You will actively participate in user requests, incident management, and ensuring IT application reliability through innovative solutions.
Key Responsibilities:
• Accept and analyze user requests for IT applications
• Handle incidents following ITIL procedures
• Monitor file transfer alerts and events
• Ensure compliance with security protocols
• Troubleshoot technical issues to maintain stability
Requirements:
• Strong verbal and written communication abilities
• Ability to multi-task and meet SLA requirements
• Quick learner of new and existing applications
• Must possess Reliabili...