Automotive Service Advisor - Customer Care & Planning

AB Volvo is seeking a Service Advisor in Johor Bahru, Malaysia, responsible for managing customer appointments, overseeing workshop operations, and ensuring customer satisfaction. The ideal candidate has a diploma in business or engineering and 3-5 years of experience in the automotive industry.

Key responsibilities include communicating with customers about repair orders, managing subcontracted jobs, and preparing reports. Strong interpersonal and communication skills are essential, along with basic mechanical knowledge.