Auditor

Company Description
White Glove Consultancy is a Nairobi-based luxury hospitality advisory firm serving Kenya and the wider East African region. The firm specializes in mystery audits, service evaluations, operational diagnostics, guest experience strategy, brand and service alignment, and performance excellence consulting.
White Glove
Consultancy partners with hospitality organizations that view excellence as a deliberate, measurable, and consistently executed standard. The team emphasizes precision, accountability, and sustainable service frameworks. These efforts are designed to strengthen client reputation, increase guest loyalty, and support long-term business performance.
Role Description
This is a full-time, on-site Auditor role based in Nairobi County, Kenya. The Auditor will conduct mystery audits and service evaluations across luxury hospitality properties, using structured tools and checklists to assess service delivery, operational standards, and brand a...