ATM Monitoring Analyst

About BDO

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

The ATM Monitoring Analyst is tasked to perform the first level fault detection, diagnosis and error correction of all BDO Unibank and BDO Network Bank ATM/UM hardware/software and network infrastructure components; achievement of the group’s performance goals, and compliance of theService Level Standards (SLS).

Key Responsibilities:

 A. Operations 
 1. Perform the task of monitoring, isolating, resolving, and documenting network-related incidents properly and in a timely manner;
 2. Provides first level troubleshooting on all machines that are out of service;
 3. Coodinates with servicing...