Atlassian Support Engineer - Trabajo Híbrido

**Job Description: Atlassian Support Engineer****Essential Job Functions**- **User Assistance and Issue Resolution**: Serve as the primary contact for all inquiries related to Finra Jira and Confluence, providing timely and accurate solutions to user issues and requests.
- **Configuration Management**: Manage requests for project configuration changes, ensuring they align with business needs and adhere to company policies.
- **Access Administration**: Oversee user access, roles, and permissions.
- **Project/Space Creation**: Set up new projects and configure workflows based on specific requirements.
- **Ongoing Improvement**: Regularly assess and recommend enhancements to the Jira and Confluence setup to improve performance and user experience.
- **Team Collaboration**: Work closely with other IT and support teams to ensure a unified approach to user support.
- In depth understanding of Jira and Confluence, including advanced features and admin capabilities.<...