At Your Service Agent (Element City Center Doha)

**Additional Information**
**Job Number** 26075522
**Job Category** Rooms & Guest Services Operations
**Location** Zone 61, Bulmasan Street, Doha, Qatar, Qatar,
VIEW ON MAP (https://www.google.com/maps?q=Zone%2061%2C%20Bulmasan%20Street%2C%20Doha%2C%20Qatar%2C%20Qatar%2C)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests o...