Associate Relationship Manager

The Associate Relationship Manager (ARM) is primarily responsible for supporting the Relationship Manager (RM). He/She is tasked to engage with them on deepening relationship management and to assist the RM in administrative areas covering the latter's efforts in customer on-boarding, account servicing, transaction processing, report generation, and sales/account information management. He/She is expected to deliver in a timely manner and in alignment with prescribed bank policies and procedures, internal control, external regulatory requirements and compliance to service standards. In the absence of the RM, the ARM may act as the back-up RM to ensure the efficient, seamlessly consistent and continuous delivery of services to clients.

On a daily basis, the Associate Relationship Manager will be responsible for:

• Serves customers on their Wealth Management banking needs.
• Develops strong customer relationships and builds customer loyalty through consi...