Associate Engineer - Tier 1 Tech Support

A global climate technologies company is seeking a Tier 1 agent to deliver exceptional customer service and technical support through phone and email. The role involves handling level 1 technical calls, assessing user needs, and maintaining documentation of completed work. Applicants should be trained in customer service practices and will be expected to attend all necessary training sessions. This position offers flexible and competitive benefits, promoting a culture of inclusion and collaboration.
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