Associate Account Manager

The Associate Account Manager (AAM) is responsible for supporting the day-to-day commercial activities for designated key customers.
This role focuses on execution, responsiveness, and coordination to deliver high-quality customer experience.
The AAM works closely with the Senior Global Account Manager and cross-functional teams to manage quoting, order processing, pricing execution, and customer communication.
This role plays a critical part in ensuring operational excellence while identifying incremental growth opportunities within the assigned account.
KEY RESPONSIBILITIES:
Customer Support & Execution
- Serve as the primary day-to-day contact for assigned customer stakeholders (buyers, planners, operations).
- Respond to customer inquiries related to pricing, availability, order status, and product information.
- Process quotes and orders accurately and efficiently within company systems (e.g., Salesforce, SAP).
- Coordinate with supply chain,...