Assoc. Director - AZAY Telesales Sales Management

Leads and manages Telesales Team in performing the direct calls with the new and existing customers by using the standard sales scripts, providing the necessary information regarding to products and services, to promote and sell company’s products and services. Tracks and monitors sales performance of Telesales Call Center, defines the problems/ issues, and drives for the improvement of sales performance in order to increase Telesales performance, reduce the complaints from QC/ customers/ OIC, and increase customer satisfaction.

1) Telesales Call Center Management
- Responsibility for Telesales Call Center.
- Prepare potential customers to purchase company's products and services.
- Continually review and update the standard sales scripts for Telesales Call Center to ensure the quality and completeness of product and services information, and customers’ interests and benefits.
- Lead and manage Telesa...