Assistant Spa Manager

The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and team development. A key focus of this role includes active participation in employee performance management, training, and development. This individual is expected to act as an extension of the Spa Director, helping to maintain high standards across all areas of the spa.

Job duties Include:

Guest Experience & Spa Operations

• Demonstrate strong commitment to exceptional guest service and personalized experiences
• Maintain comprehensive knowledge of all spa treatments, products, and facility features
• Lead daily spa operations, ensuring all service and quality standards are upheld
• Oversee reception and guest flow, ensuring seamless booking, check-in, and service delivery
• Handle special ...