Assistant Program Director, Flagstone Family Center

Reports To:

Location: 196 Amboy Street, Brooklyn, NY 11212

What The Assistant Program Director Does:

• Understand all aspects of contract requirements and communicate this understanding to staff.


• Communicate with peers in other CAMBA shelters and external agencies on issues related to client progress and best practices.


• Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements.


• Observe direct reporting staff engaging with clients and/or supervisory staff.


• Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e.-address and investigate client complaints).


• Assist the Vice President in providing oversight for all aspects of the program in his/her absence.


• Prepare re...