Vacancy Description
Primary Responsibilities:
- Collaborate with the Operations Managers to maintain the efficient running of the Front Office Management and uphold brand standards.
- Handling the day-to-day operations of the hotel's front desk, contributing to a flawless guest experience
- Coach and guide team members to ensure high level of guest satisfaction
- Work closely with other business units to fulfill and meet guest expectations
- Demonstrate commitment to guest safety and satisfaction by playing a key role in our emergency response procedures, ensuring the wellbeing of our guests and colleagues
- Minimum Diploma or Degree in Hospitality or Tourism Management
- Minimum 5 years’ experience as a team leader in Front Office / Guest Relations within a hotel environment, preferably in 5-star hotel
- Possess excellent communications, leadership and interpersonal skills
- Able to perform in...
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Submit your application for Assistant Operations Manager (Front Office) at resorts world at sentosa pte. ltd.
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