Vacancy Description
Role and Responsibilities
- Lead end-to-end delivery of innovation and system enhancement projects — from ideation through go-live — ensuring scope, quality, and committed timelines are met across concurrent initiatives.
- Translate business requirements into structured specifications and collaborate with IT and vendors to design, implement, and validate scalable digital solutions.
- Own and maintain a central execution tracker, risk register, and project documentation as the single source of truth across all initiatives.
- Conduct data analysis, define KPIs, and monitor performance metrics to surface improvement opportunities and inform prioritisation decisions.
- Design and enforce standardised intake processes and SOPs for system enhancements and issue management, including lead times and escalation protocols.
- Prepare and distribute structured stakeholder updates — weekly status reports, newsletters, and risk flags — to m...
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