Vacancy Description
- Responsible for serving as the operations point of contact for Medical Management and /or Medical Coding day to day operations, including but not limited to, facilitating issue resolution, meeting goals and targets.
- Primary duties may include but are not limited to: Acts as a liaison for both internal and external groups for program initiatives. Help create, launch and drive critical account initiatives and programs.
- Provides inputs to policies and processes impacting the operations.
- Manages a team of nurses and/or allied Healthcare professionals in the optimal execution of operations activities ensuring that each team member meets / exceeds their goals and metrics on a daily, weekly and monthly basis.
- Coordinates with workforce for staffing requirements and scheduling of agents given leaves, absences and attrition.
- Prepares reports. Hires, trains, coaches, counsels, and evaluates performance of direct reports.
- Suggests a...
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