Assistant Manager/ Manager (Experience and Service Design), Singapore Global Network

The Singapore Global Network (SGN) is a division under the Economic Development Board (EDB) and focuses on building a strong ecosystem of overseas family, friends and fans of Singapore. This includes growing a network of individuals whose skills, affinity and influence could strengthen Singapore’s business and talent ecosystem, along with enhancing international mindshare of Singapore as a vibrant global hub in Asia. The Design, Capacity and Culture (DCC) team is responsible for people‑centred experience and service design, workplace experience, funding programme operations and back‑office functions.

As an Experience and Service Designer in the DCC team, you will be the resident expert on our external and internal customers and their journeys with SGN. You will be expected to apply service design capabilities to shape impactful experiences for both our external customers (members and partners) and our internal team. <...