Assistant Manager, In Room Dining

Job Description

Assistant In-Room Dining Manager supports the In-Room Dining Manager in daily operation of the department, ensuring exceptional service standards, operational efficiency, and a positive colleague and guest experience.

Key Responsibilities

• Support the daily operation of In-Room Dining, including service execution, scheduling, opening and closing duties, payroll support, reporting, and other administrative responsibilities.
• Supervise and support the In-Room Dining team to ensure prompt, professional, and courteous food and beverage service for all room service orders and suite set-ups.
• Maintain high standards of guest satisfaction, colleague engagement, cleanliness, sanitation, and health & safety compliance.
• Assist in monitoring departmental productivity, labor costs, revenues, and operational expenses to support financial objectives.
• Support the implementation and adherence of departmental s...