Assistant Manager, Customer Operations Strategy, AI & Ops Finance

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role will own the numbers and the narrative for the CCOHO Office. A finance-led, CPA-calibre role accountable for all ExCo reporting, budgeting and project financing across Customer Operations & Health — and for turning that into clear, executive-ready decisions. You will also help shape and negotiate partnership deals, and use AI to do it faster and sharper.

Job Responsibilities:

ExCo & Board reporting — Own the full cycle of ExCo, Board and senior-management reporting: performance packs, financial up...