Home / Jobs / Assistant Manager Consumer Service Operations, eCom
A

Assistant Manager Consumer Service Operations, eCom

Adidas

Japan, Tokyo, Japan Full time July 23, 2026
Apply Now

Vacancy Description

Purpose & Overall Relevance for the Organization:


  • Strengthen skill of consumer response and leverage global tools, best practices, and Voice of Consumer (VOC) feedback to improve relationship with consumers and brand image, quality of products and services

  • Build optimal consumer response structure in eCom / Customization program area and contribute to consumer satisfaction and business growth

    • Key Responsibilities:


    Strengthen link between business and consumers through optimal operations of response to consumer

    【Consumer response quality improvement】


    Maintain and improve consumer satisfaction throughout optimal response to consumers

  • Improve level of consumer response in Call-center by monitoring KPI (Ensure to manage / supervise outsourcing vendors)

  • Establish structure to share internal information about marketing and products, etc. in a timely manner

  • Deal wi...

    • Ready to Apply?

    अभी आवेदन करें

    Submit your application for Assistant Manager Consumer Service Operations, eCom at Adidas

    Apply for this Position

    Vacancy Details

    Location Japan, Tokyo
    Country Japan
    Type Full time
    Category Operations Specialties Managers
    Posted July 23, 2026

    About Adidas

    A

    Adidas

    Japan, Japan

    Share This Vacancy